Capacity and complementary-care conversations with less ambiguity.

Use the shared pathway to explore non-medical support, timing, fit, and coordinated communication while keeping clinical scope and patient information out of the public portal.

What the pathway makes visible

  • Early availability direction
  • Clear service-line boundary
  • Responsible contact identified
  • Placement confirmation
  • Weekly status communication

Illustrative status

Availability directionOwner: Access coordinatorNext: Confirm a patient-free scheduling windowUpdate due: Visible to partner

No patient information belongs in this site.

Actual patient referrals use the telephone pathway. The public portal and setup form accept organization information only.

See the illustrative workflow

A little direction.
A more personal beginning.

What brings you to Our Hearts today?

For families & individuals

Personal support at home, with a private-pay plan shaped around your everyday life.

Explore private-pay care

For referral partners

A clearer handoff for hospitals, state agencies, case managers, and care organizations.

Connect with our team

Work with us

Bring your attention, compassion, and care experience to a conversation about opportunities.

Explore working with us

Existing client portal

Find help with your care arrangements, communication, or access to your client account.

Get client support

Not sure where to start? Call (803) 908-1878.