The person
behind the promise.
Her path into home care began with curiosity, grew through hands-on experience, and became a commitment to doing the work personally.
A caring example close to home
Our founder became interested in care while watching her mother study. She would read through her mother’s study materials and review information alongside her. That early experience introduced her to a field built around helping other people.
Her own working life first included beauty services. She later began working in home care in Georgia before moving to South Carolina, where she worked with a home-care agency and provided private care. Before starting Our Hearts, she had spent about 15 years caring for people through other agencies and individual arrangements.
One relationship made the purpose personal
A longtime client needed help with the ordinary things that make a day work: making sure he had meals, getting to appointments and keeping life at home organized. Over time, their conversations returned to the same subject—his wish to remain independent in his own home, and his belief that she should open her own care business.
After he passed away, she decided to honor his encouragement by taking that step. His story remains part of why Our Hearts exists. It is a reminder to listen closely to what a person wants and to make those wishes part of the care conversation, alongside safety, service scope and the support that can realistically be provided.
Care that does not stop at a schedule
Working in people’s homes taught her how much it matters to know who is behind the care. She heard clients ask for a call, a visit, or simply the reassurance that someone was paying attention. She wanted Our Hearts to feel more connected.
In describing her approach, she talks about getting to know clients herself and becoming familiar with their home and routine before assigning an aide. That understanding helps the conversation move beyond a list of tasks: how does this person like their day to begin? What makes them comfortable? What should the caregiver know before arriving?
She also values the moments that cannot be reduced to a checklist—sitting together, sharing a laugh, and asking what could be better. Those moments inform a simple principle: the person receiving care should feel included, heard and respected.
